Frequently asked questions

How long are shipping times

Shipping times are dependent on your location, order size and demand at the time but is ranges from 6-12 business days
Are any purchases final sale?

No, all of our items have a 90 day return policy to ensure you are happy with your purchase. If you have any issues with our products, contact us and we will see what we can do.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information.
Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase. Our priority is getting our products to your doorstep as fast and efficiently as possible

About Zero Steez

Zero Steez was born from a simple frustration: finding quality mountain bike and e-moto parts shouldn't feel like digging through a junk bin. We're riders, builders, and tinkerers who got tired of overpriced gear and underwhelming selection — so we built the store we wished existed.

Based in Australia and shipping gear to riders everywhere, we stock the parts that actually matter. Stems, grips, valves, lights, conversion kits — the components that make your build yours. No fluff, no filler, just the stuff that holds up when you're sending it.

We believe every bike tells a story. Whether you're building a dirt jumper from the frame up, converting a hardtail into a street weapon, or just dialing in your daily rider, Zero Steez is here to fuel that project. We curate parts that hit the sweet spot between performance and value, because looking good and riding hard shouldn't cost a fortune.

This isn't just a store — it's a community of riders who care about the details. The right grip. The right stem clamp. The right valve caps that finish off a wheelset. We sweat the small stuff so you can focus on the big stuff: riding.

Zero Steez. Built by riders, for riders.